Covid19 has been hard on most business, however hospitality businesses now have to rely on newer and uneducated staff to deliver the same service and satisfaction to your returning customers.

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• Make sure your servers and staff are making their best effort. 

• The bottom line is your customers bring money back to your business, if they come back.

• Make sure they do, and desire to support your business. 

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Customer Service Consultation and other Services

I can secretly prospect a venue, grade different aspects of how I received good or great customer service.

Provide you with action results you can improve and implement immediately to bring back returning customers. These customers bring returning profit to any business or hospitality service.

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Educate your staff or team members, help them to understand the larger picture, teach your staff how a returning customer benefits them as well as your business.

 

Some businesses hire me to consult in their daily operations, usually all it takes is a little or small idea to make huge impact on the customers happiness.

 

A happy customer also tells at least Five of their friends to check out your services, and they usually do. 

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Contact me now, let's see what I can do to improve your customer service in your kind of business or hospitality type of service based business!